Voice AI is already a commodity. So why are startups still building businesses around it?
Ajith Govind and Avinash Joshi, co-founders of Cactus and repeat Y Combinator founders, are building an AI office for trades businesses after their previous venture, Turing Labs, raised $20 million.
We discuss:
How one missed evening call cost an HVAC business a $45,000 replacement job.
Why Cactus rejected a ServiceTitan integration despite the opportunity to acquire customers faster.
How a $500/month AI receptionist evolved into a platform for booking, scheduling, and revenue generation.
Why trades businesses need human implementation teams, not just another AI software subscription.
How a private-chef marketplace serving 30 to 40 families eventually became Cactus.
Why founders should prioritize customers who pay and keep paying over usage metrics.
“Voice AI is now a commodity.”
Would you sacrifice faster growth to avoid depending on a dominant software platform, or is distribution worth the risk?
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